Privacy Policy

At Busona, we are deeply committed to safeguarding the privacy and security of our clients and website visitors. This Privacy Policy outlines the manner in which we collect, use, store, and protect the personal information we receive through our website and services.

Information Collection and Use

We collect personal information from clients and website visitors to provide our services effectively. The information collected includes, but is not limited to:

  • Personal Details: Name, email address, phone number, and other relevant information necessary for communication and service provision.

  • Inquiry and Service Details: Information provided through our contact forms, such as the message content, to respond to inquiries, provide quotes, and fulfill orders.

  • Cookies and Tracking Technologies: Information collected through cookies and other tracking technologies to analyze site usage, enhance the user experience, and improve our services. This may include IP address, browser type, device information, and other related details.

How We Use the Information

The information we collect is used in the following ways:

  • Responding to Inquiries: To provide timely responses to your questions and requests.

  • Service Provision: To process orders, provide quotes, and deliver our services effectively.

  • Improvement of Services: To analyze website usage patterns to enhance user experience and improve our services.

  • Marketing and Communication: With your consent, to send you updates, newsletters, and promotional materials related to our services.

Storage and Protection of Personal Information

We take stringent measures to ensure the protection of the personal information we collect:

  • Secure Storage: All personal information is stored on secure servers with restricted access limited to authorized personnel only.

  • Data Encryption: We utilize advanced encryption methods to protect data during transmission and storage.

  • Access Control: Access to personal information is strictly controlled and monitored to prevent unauthorized access, alteration, or destruction.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. Once the information is no longer needed, we ensure its secure deletion or anonymization.

Access to Personal Information

You have the right to access and update your personal information held by us. To exercise this right, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information and improve your browsing experience. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us at:

  • Email: hey@busona.com

  • Address: 5th Floor, Vogue Tower, MM Alam Road,Gulberg III, Lahore, Punjab, Pakistan

This Privacy Policy was last updated on 18 July 2024.